How to add System Statuses

WebMaster
2018-11-26 17:14

System statuses can be use to create custom statuses for your agents to disposition a call as once completed. can be campaign-specific or system-wide

To Add new system statuses please follow next steps:

1.- Go to the server via the browser  ex:unidialXXXX.getcelerity.com

2.- Go to Admin>System Statuses, After that you will see some statuses by default

3.- Go straight to the bottom,modify the fields with the parameter as necessary, after click ADD (See attached files) 

Attached files: Add New System Status.png, System Statuses Default.png

Tags: admin, System Statuses
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