How to Monitor Calls

WebMaster
2019-07-08 03:23

1.- Access Unidial Server  Ex: unidialXXXX.getcelerity.com

2.- Login to the server with user and Password, after that Click on Administration

3.- Go to Reports>Real-Time Main Report 

4.- Accessing this page you can see:

Chose Report Display Options

Monitor - Select Monitor

 Phone - is the soft phoe you have registered and using 

The Click on Listen to the conversation

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